Shipping policy

Shipping Policy

Auto Parts Experts INC — 13611 U.S. 181, San Antonio, TX 78223 — autopartsexpertsoftexas@gmail.com

Processing time
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day. You'll receive a confirmation email with tracking once your order ships.

Shipping rates
We offer flat-rate shipping on all orders within the United States, calculated at checkout. Orders of $150 or more ship free.

Shipping destinations
We currently ship within the United States only. We do not offer international shipping at this time.

Delivery estimates
Estimated delivery is generally 3–7 business days within the continental United States after processing, depending on your location and the carrier. Delivery times are estimates and are not guaranteed.

Order tracking
Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking information to update.

Damaged or lost packages
Please inspect your order upon arrival. If your item arrives damaged, or if a package is lost in transit, contact us immediately at autopartsexpertsoftexas@gmail.com so we can help resolve it. Once an order is handed to the carrier, transit times are outside our control, but we'll always work with you to make it right.

Wrong address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you catch a mistake, contact us right away and we'll correct it if the order hasn't shipped.